Welcome to Home Serenity Spot, where we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including hotel casino luxury accommodations and casino services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Booking Information: Details about your hotel and casino bookings, preferences, and stay history.
• Payment Information: Credit card details and other payment-related information.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Information about your interactions with our website, including pages visited, links clicked, and time spent on the site.

2. How We Use Your Information

The information we collect is used to:

• Provide Services: Process your bookings, manage your stay, and offer personalized services.
• Improve User Experience: Enhance our website, products, and services based on your preferences and feedback.
• Marketing: Send promotional offers, newsletters, and updates that may interest you, subject to your preferences.
• Security: Protect against fraud, unauthorized access, and other security issues.
• Compliance: Adhere to legal obligations and respond to government requests.

3. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors that assist in processing payments, managing bookings, and delivering services.
• Business Partners: Casino partners and luxury accommodation providers involved in fulfilling your booking.
• Legal Authorities: If required by law or to protect our legal rights.
• Affiliates: Companies related to Home Serenity Spot for marketing or operational purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These tools help us understand how you interact with our site, allowing us to personalize your experience and improve our services.

5. Data Security

We implement robust security measures to protect your personal information. However, please be aware that no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the emails we send.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]